Setting up your school on Parent Hub is the best way to engage every parent, making it simpler to get parents on board and sharing responsibility for parental engagement across the whole school. You'll also get access to your whole-school channel designed specifically to send out whole-school information like newsletters, event reminders and general notices.
After your fellow staff members join the school, they're invited to create their own class or club channels. Once in the app, parents can find the channels relevant to them without having to enter a bunch of different channel codes.
Creating a school account couldn't be simpler. Just follow the steps below to get started:
1. Add a school
After signing up, you can access school set up from a number of locations:
- From the bottom of the "Create first channel" pop-up that appears after you register;
- From the Add a School tile on your dashboard; or
- From the Add New menu (look for the icon) at the bottom of the lefthand sidebar.
2. Search for your school
Search for your school by name or postcode and click on the match that appears below. If no match is found, just click the "School not Listed?" link that appears instead.
3. Request school set up
At Parent Hub we take security very seriously. For this reason, we don't let just anyone set up a school. We have a team of people checking to make sure each school set up request has come from a real person at the school.
We ask you to confirm you have the authority to set up your school on Parent Hub and then for your school email address and job title. If necessary, our team of expert approvers will contact the school to check some of this information and might ask to speak to you directly.
We aim to approve every request within 24 hours. If you don't hear from us, feel free to get in touch on firstname.lastname@example.org or by phone on 0161 202 4141.
Once approval is complete, you'll receive an email from us to let you know. You'll also see a notification appear in Parent Hub.
4. Set up time
To continue set up, login to Parent Hub. You'll have a notification waiting for you in the top right corner of the screen. Click the 'Set up' button on the notification.
5. Create a School Handle
Your school handle is a bit like a Twitter handle. It is this that parents will enter in the app to 'follow' your school.
The best school handles are short, obvious and easy to remember. We recommend you go for your school's name if it's snappy, like @Hogwarts, or the initials if it's a bit longer, like @HSWW (Hogwarts School of Witchcraft and Wizardry!).
TIP: Be careful to check the spelling in your school handle. Once you've created it, it cannot be changed!
6. Confirm your school's details
After you've created a school handle, we'll ask you to confirm and update a few school details. This info is displayed to parents in the app so they can find your contact details quickly and easily should they need to.
7. That's it!
Congratulations, your school account is ready to go.