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  1. Parent Hub
  2. Help for schools and teachers

Help for schools and teachers

If you're a school or a teacher using the Parent Hub portal, you can get help with all things in this section.

Supporting Parents

  • How to translate messages in the Parent Hub app (guidance for schools)
  • Parent Verification – what do the error codes mean?
  • A parent can't open documents on their Android phone
  • Parent has not received a password reset email

User Guides

  • Automatic message deletion
  • Chats - how to
  • Getting started guide
  • Message Templates - Admin guide
  • Response Slips how-to
  • Using roles to manage permissions
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Parent Hub