Skip to main content
Parent Hub Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Parent Hub
  2. Help for Parents
  3. Troubleshooting for Parents

Troubleshooting for Parents

This is where you'll find articles relating to common issues that parents may experience when using the Parent Hub app.

  • I'm not receiving emails from Parent Hub (for Hotmail, Outlook and Live accounts)
  • I'm not receiving notifications on my Android phone
  • I'm not receiving notifications on my iPhone
  • I can't open Parent Hub Word documents on my Android phone
  • I haven't received a password reset email
Parent Hub