Help for Parents
If you're a parent using the Parent Hub app, you can get help with all things in this section.
How-to for Parents
Troubleshooting for Parents
- I'm not receiving emails from Parent Hub (for Hotmail, Outlook and Live accounts)
- I can't enter my passcode/PIN on my Android phone
- I'm not receiving notifications on my Android phone
- I'm not receiving notifications on my iPhone
- I can't open Word documents on my Android phone
- My Android app is stuck with a message saying the database is updating