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  1. Parent Hub
  2. Help for Parents

Help for Parents

If you're a parent using the Parent Hub app, you can get help with all things in this section.

How-to for Parents

  • How do I add a second child in the app?
  • How to translate messages in the Parent Hub app
  • Parent Registration
  • How to complete response slips
  • How to close your Parent Hub account
  • How to add school channels
See all 8 articles

Troubleshooting for Parents

  • I'm not receiving emails from Parent Hub (for Hotmail, Outlook and Live accounts)
  • I'm not receiving notifications on my Android phone
  • I'm not receiving notifications on my iPhone
  • I can't open Parent Hub Word documents on my Android phone
  • I haven't received a password reset email
Parent Hub