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  1. Parent Hub
  2. Help for Parents

Help for Parents

If you're a parent using the Parent Hub app, you can get help with all things in this section.

How-to for Parents

  • Parent Registration
  • How to add school channels
  • Sharing documents
  • How do I find the app version I'm on

Troubleshooting for Parents

  • I'm not receiving emails from Parent Hub (for Hotmail, Outlook and Live accounts)
  • I'm not receiving notifications on my Android phone
  • I'm not receiving notifications on my iPhone
  • I can't open Word documents on my Android phone
  • My Android app is stuck with a message saying the database is updating
  • I haven't received a password reset email
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