Parent Support: Contacts who've been inactive for more than 30 days

If a parent has signed up to the app but hasn't used it for a while, they might be missing out on the posts you've sent recently.

We highlight any contact who's not used the app for 30 days or more in the Admin > Parent Support. Just tap View Issues to find out who they are, and when they were last in the app.

We recommend sending them an SMS:

1. Make sure you've got everyone on the same page.
   If there are more than 10 people in this list, change Per Page from 10 to All
2. Select All
3. Contact via SMS

As always, if the parent reports a problem that you don't know how to deal with, just send it to us at support@parenthub.co.uk and we'll be happy to help.