Setting up Parent Hub accounts for other members of staff

Please note: This guide applies only to people with the Admin role as part of a Parent Hub School account.

Inviting your teachers and other colleagues to join you on Parent Hub is the best way to boost the stellar work you're doing to engage parents - it gives parent communication a greater presence across your school, removes the burden of all communication coming from a single person, and means parents can be kept up to date more regularly about what their child is learning in lessons.

To manage staff accounts at your school, head to Admin > Staff Accounts at any time.

Option 1 - invite staff to join your school

1. Head to Admin > Staff Accounts and click the Invite Staff button, or use the quick-add menu top right.
2. If your school is linked to an MIS, search the MIS for the staff member's name. If not, choose "I'd prefer to enter their details manually" instead, then enter their email address and name.
3. Choose a role. Roles are collections of permissions, and control what a staff member can do - for more on this topic, click here.
4. Assign channels. Select which channels this staff member will need access to, and a role for each channel (Admin or Basic).

We'll send them an email to let them know you've invited them to join your school, along with some instructions on how to sign up to Parent Hub for free.

Once they accept your invite, they'll move into the Registered tab and join any channels you selected.

For more on roles and permissions, why not check out our Managing Staff Permissions guide.

Option 2 - approve a staff member's request to join your school

An an alternative, you could ask staff to sign up to Parent Hub separately, and then request access to join your school.

Ask them to create a Parent Hub account, search for your school and request access.

When this happens, you'll receive an email letting you know, and any pending requests can be found under Admin > Staff Accounts in the Requested table tab. For each request you'll have the choice to Approve or Decline the request:

You'll also see a notification top-right:

Once approved, you can select a role and assign channels.

Related

Adding other staff to a channel so they can post messages