Message Templates - user guide

This guide is for Basic Parent Hub users. To create and manage message templates, please speak to a school Admin, and for the Admin guide to Message Templates, click here.

If your school is looking to save time and standardise communication across the staff, Message Templates is the place to start:

• Browse from a bank of regular messages.
• Favourite your most-used templates for instant access.
• Search by template name, title, and message content.
• Encourages standardised communication.

To get started, just click Select template when composing your next message. Here you can insantly see any favourite templates, or search through all templates applicable to this message type.

Click Advanced Selection to browse all applicable templates for this message type and to see a preview of each one. Click to favourite a template, and Select to apply it to your current message.

Please note: selecting a template replaces any content in the message composition area.

Each area of Parent Hub has its own templates. So when you're writing a one-way message, you'll only see templates that are applicable to one-way messages. In channels, you'll see channel templates, and so on.